Thanks for shopping at ninemonthssober.com
If you are not entirely satisfied with your purchase, we're here to help.
Our policy lasts 30 calendar days. If 30 calendar days have gone by since your delivery date, unfortunately, we can’t offer you a refund or exchange.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
All personal hygiene products that are used and open (Breast Milk Collector Shells, Nipple Protector) are considered final, and no returns will be accepted.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. Refunds will not be issued for damaged, used or opened boxes that are returned.
If your return is approved, we will initiate a refund to your original payment method.
You will receive the refund within 3-5 business days, depending on your original payment method's policies.
Returns due to change of mind are subject to restocking fee. The fee is 20% of regular orders and 30% on promotional items.
Nine Months Sober does not refund any shipping and handling charges or return shipping cost.
Nine Months Sober is not responsible for items lost or damaged during the return. As well, we can not process your refund until all items are received.
You will be responsible for paying for your own shipping cost for returning your item. Shipping costs are nonrefundable.
All orders are processed as soon as the orders are placed. In rare cases if the status of your order is still unfulfilled, we will still be able to process your cancellation request.
If you have any questions on how to return your item to us, contact us at firstname.lastname@example.org