We have a 30-day Return Policy. In order to get a refund / or exchange an item that doesn’t suit you (for any reason), it must be returned within 30 days of purchase.
We will give you a full refund for products that are returned in new and unused condition, and in the original packaging. A receipt or proof of purchase is also required.
The following items are non-returnable and non-refundable:
- Perishable goods such as food, flowers, newspapers or magazines;
- Intimate or sanitary products;
- Hazardous materials;
- Flammable liquids or Gases;
- Gift cards;
- Downloadable software products;
- And Health and Personal care items.
Note: Do not send purchased items to the manufacturer.
A partial refund can be issued for specific items in certain situations (only if applicable), as follows:
- Book with signs of use;
- Opened CD, DVD, VHS tape, software, video game, cassette tape, vinyl record;
- Except if due to our error, all items that are not in their original condition / that are damaged or that have missing parts
- Returns made after 30 days of the purchase date.