Welcome to Nine Months Sober! We highly appreciate your visit and shopping at our store. Below is our Shipping Policy’s terms and conditions.
Shipment processing time
The orders will be processed within 1 business day. Please note that no shipment will be made during weekends and or holidays. However, the shipment for high volume orders (on season) may be delayed for a few days. Nevertheless, in case of delay, we will notify you thru email or immediately contact you via phone call. Kindly give us additional days to fulfill our obligation.
Shipping rates & delivery estimates
USA Delivery: $5.95 (Free Delivery on orders over $40) Ships within 1 business day 2-4 calendar days delivery with USPS Ground
International Delivery: $5.95 (Free Delivery on orders over $40) Ships within 1 business day 10-20 business days delivery (due to COVID-19) International orders delivered with the local post service.
Shipment to P.O. boxes or APO/FPO addresses
The shipment for PO boxes addresses can only be accepted/used within the US, US Territories and APO/FDO/DPO
Shipment confirmation & Order tracking
A Shipment Confirmation with its tracking number(s) will be emailed to the sender once the order has been shipped. The tracking number will just be in forced for 24 hours.
Customs, Duties and Taxes
The customs duties for international orders and taxes that will be imposed during or after the shipment of the order is not the responsibility of Nine Months Sober. Hence, any fees (tariffs, etc) that will be applied shall be the customer’s obligation.
Nine Months Sober will not be liable for any damaged or lost products during shipment. If the order received is not in good condition or damage, you may contact the shipment carrier at once.
All packaging materials and damaged goods must be saved in order to file a claim.
Q: How do I contact support?
A: The fastest and easiest way to get in contact with us at: email@example.com
Q: Where are you shipping from?
A: If you are in the United States, the item will be coming from our Columbus, Ohio Warehouse. If you are outside the US, the item will be coming from our Asia warehouse.
Q: Why have I been charged before my order has shipped?
A: Our payment provider automatically & securely processes your order immediately after it is placed so we can process your order as fast as possible.
Q: How do I check the status of my order?
A: Upon placing your order, please allow up to 1 business days to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a notification through email. Then you can track your order by going to this page - TRACK MY ORDER
Q: How long does shipping take?
A: USA orders ships with 1 business day and are delivered within 2-4 calendar days with USPS Ground.
International orders ships with 1 business day and are delivered within 10-20 business days (due to COVID-19) with the local post service.
Q: Do you ship Internationally?
A: Yes! We ship worldwide (with restrictions) to ensure that everyone can enjoy our innovative products.
Q: Does Nine Months Sober provide a quality guarantee for all the products being sold?
A: Absolutely! If you find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us at firstname.lastname@example.org and we'll get it addressed!